Yes. Custom design is at the heart of what we do. Tell us your vision — a specific blade shape, engraving, handle material, or a piece inspired by a character or story — and our craftsmen will work with you to bring it to life, from initial sketch to the finished piece.
2. What materials do you use for your products?
We work primarily with high-carbon and Damascus steel for our blades, paired with handle materials like natural wood, resin, and leather. Material options vary by product and custom order, so let us know if you have a specific material in mind.
3. How long does it take to complete a custom order?
Turnaround time depends on the complexity of the design. Simpler custom pieces are typically quicker to complete, while intricate designs with detailed engraving or multiple materials take longer. We'll give you an estimated timeframe as soon as we discuss your order.
4. Do you have ready-made products available?
Yes. Many of our knives, letter openers, and gift pieces are handcrafted and ready to ship right away, so you don't have to wait on a custom build if you'd rather order something ready to go. Items available for immediate purchase are marked as in stock in the shop.
5. Can I request personalized gifts?
Absolutely. Many customers order personalized gifts such as engraved knives, keychains, and other handcrafted items for birthdays, groomsmen, and special occasions. Reach out and we'll help you design something memorable.
6. What are your shipping times and costs?
Shipping is calculated at checkout based on your delivery zip code and the size/weight of your order. Small, lightweight items (like keychains, letter openers, and nail cutters) shipping to nearby states start at free. Standard and larger items (knife sets, big knives, and full-length swords) are calculated using a flat rate that varies by distance from our Pennsylvania workshop. Ready-made items generally ship sooner, while custom orders ship once crafting is complete — we'll keep you updated along the way.
7. What is your return or exchange policy?
Yes. We offer an easy return process within 24 days of delivery for a smooth, risk-free shopping experience. Since many of our pieces are made or customized to order, please reach out to us before purchasing if you have questions about returns or exchanges on a custom piece.
8. What payment methods do you accept?
We currently accept Cash on Delivery. If you'd like to arrange a different payment method for your order, contact us directly and we'll help sort out the details.
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